Error #12: Pre-vacuum / output check failed

Description of the problem

Vacuum pump / drain fault.

What can I do to solve the problem?

  • Check the water level used in the bottle with the red cap and pour out the excess.
  • Check that the red hose is not submerged or kinked.
  • Check that the autoclave setting allows free air circulation to cool the unit.
  • The red pipe should point downwards along its entire length, no section should point upwards.
  • Clean the chamber door seal.
  • Click the button below to contact us.